Private message problem

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ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Private message problem

Post by ninatoo » Tue Feb 24, 2026 3:58 am

Hi there,
I have discovered three messages in my 'outbox' which do not appear to have been sent. I try to send them again, and it looks like they have sent, but they don't appear in the 'sent messages' box. I of course tried to send a message to admin, but realised it would do the same thing.

Hopefully this can be resolved!

Nina
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)

SarahND
Site Admin
Posts: 5647
Joined: Thu Apr 27, 2006 12:47 am
Location: France

Re: Private message problem

Post by SarahND » Tue Feb 24, 2026 8:59 am

Hi Nina,

In my understanding, messages remain in the outbox until they are opened by the recipient. If they are still there, it means they have not been opened. If I'm wrong, Andrew or someone else will correct me!

[cheers]

Sarah

ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Re: Private message problem

Post by ninatoo » Tue Feb 24, 2026 9:28 pm

Thanks Sarah,
I had forgotten that! There's two very old messages in there to the same person, so they may not have revisited the site. The third one is a new message.

Nina
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)

AndrewP
Site Admin
Posts: 6189
Joined: Sun Dec 12, 2004 1:36 am
Location: Edinburgh

Re: Private message problem

Post by AndrewP » Tue Feb 24, 2026 11:19 pm

Hi Nina,

Sarah's memory serves her well. It is the case that if a message has not been opened by the recipient that it stays in your outbox. Only if it has been opened does it move to your sent items.

All the best,

AndrewP