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sporran
Posts: 496
Joined: Sat Dec 11, 2004 11:40 pm
Location: Leominster, Herefordshire, UK

Re: connections

Post by sporran » Sat Dec 30, 2006 1:06 am

Hello Nina,


another thread mentions the damaged communications lines in Asia, and these will affect the internet for a couple of months. However, we should try to establish some parameters for the problem, so:
Can you connect to other sites in the UK, particularly Scotland? The GROS site seems a fair bet to actually be in Scotland, so try www.gro-scotland.gov.uk .
Are your problems with SP consistent?

I can ask SP if they know of difficulties, or can see if their traffic figures show any changes, but it would help if you could answer the questions above.


Regards,

John

ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Post by ninatoo » Sat Dec 30, 2006 1:17 am

Hi sporran,

I have no trouble connecting to anywhere else. I thought I did yesterday for a little while, but I have just visited my many numerous Scottish and UK sites to make sure, and the only one I have problems with is Scotland's People.

I managed to get on for a little while yesterday afternoon my time (your night) but it was still as slow as a wet week and very frustrating, timing out, freezing etc. In other words, even when I was able to attain access, it was still operating at WELL below par. I am on broadband, so it is not the speed of my connection that is at fault.

Now another worry is that my credits will expire and I will have to buy more to activate them, and I really don't want to do that when it is not my fault that I can't access the site!

....getting really grumpy here! [rant]
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)

trish1
Posts: 1320
Joined: Mon Dec 26, 2005 3:38 am
Location: australia

Post by trish1 » Sat Dec 30, 2006 1:50 am

Hi Nina

I'm having no problems with SP this am (being almost 11 am in Qld) :D - so I hope you can get on too

regards

Trish

ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Post by ninatoo » Sat Dec 30, 2006 3:32 am

Hi Trish,

Someone on another forum also lives in Queensland and today reports no problem. I am in Victoria however. :cry:
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)

sporran
Posts: 496
Joined: Sat Dec 11, 2004 11:40 pm
Location: Leominster, Herefordshire, UK

Re: site access

Post by sporran » Sat Dec 30, 2006 10:28 am

Hello ninatoo,


I have sent a message to my SP contacts asking if they know of any problems with accessing the site, in particular if there are problems with any servers.

Would you please send me the details of the login name and e-mail address that you used when registering on SP. Do not put them here but send me a private message or (preferably) an e-mail, and do NOT reveal your password. It is just to help SP in their problem tracing since you can not contact them.


Regards,

John

ninatoo
Posts: 1231
Joined: Sat Oct 15, 2005 10:42 am
Location: Australia

Post by ninatoo » Sat Dec 30, 2006 10:36 am

Thanks sporran, a pm is on its way. I have not even got a whiff of the site today, every single time I tried to log in, I got timed out. So any help is appreciated!

Nina
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)