Please Help I Have Lost My Ability to View Documents

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Elaine33
Posts: 1
Joined: Mon Mar 09, 2009 5:07 pm

Please Help I Have Lost My Ability to View Documents

Post by Elaine33 » Mon Mar 09, 2009 6:04 pm

I have just returned to doing my family research after a few months, but now find I cant view documents. I have downloaded Explorer but still nothing. I,m not that technical but followed the intructions on Scotlands People Website to no avail. Can anyone suggest anything to help I would be most gratefill. :

nelmit
Posts: 4002
Joined: Wed Dec 15, 2004 11:49 pm
Location: Scotland

Re: Please Help I Have Lost My Ability to View Documents

Post by nelmit » Mon Mar 09, 2009 6:51 pm

Elaine33 wrote:I have just returned to doing my family research after a few months, but now find I cant view documents. I have downloaded Explorer but still nothing. I,m not that technical but followed the intructions on Scotlands People Website to no avail. Can anyone suggest anything to help I would be most gratefill. :
Do you have direct download checked in your profile at Scotlands People?

Regards,
Annette