Error processing payment on SP

If you are having difficulty with the ScotlandsPeople site, or have answers

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nelmit
Posts: 4002
Joined: Wed Dec 15, 2004 11:49 pm
Location: Scotland

Re: Error processing payment on SP

Post by nelmit » Fri Dec 04, 2009 10:48 am

I see Vicki has given the same advice as I have. So............Have you tried the 3 different Visa icons?

dmd1164
Posts: 150
Joined: Tue Sep 27, 2005 2:57 am
Location: Australia

Re: Error processing payment on SP

Post by dmd1164 » Fri Dec 04, 2009 11:25 am

Yes - I've tried each of the icons ;(
Looking for Dickson, Reid, McGill lines in Scotland. Ord and Potter lines in England.

trish1
Posts: 1320
Joined: Mon Dec 26, 2005 3:38 am
Location: australia

Re: Error processing payment on SP

Post by trish1 » Fri Dec 04, 2009 5:31 pm

Have you joined up to the verified by visa? I found my payments weren't accepted when I said NO - I didn't want verified by visa - so I had to start over, go through the verify and then it all worked

It was a few months ago & I can't remember the exact message but it was something like "your card has been rejected, you may try with another card". I used the same card and did the verify bit.

Trish

dmd1164
Posts: 150
Joined: Tue Sep 27, 2005 2:57 am
Location: Australia

Re: Error processing payment on SP

Post by dmd1164 » Fri Dec 04, 2009 10:53 pm

Thanks Trish - I think that's the step I missed :)

I've registered so see how we go - thank you.

Donna
Looking for Dickson, Reid, McGill lines in Scotland. Ord and Potter lines in England.