DittoAndrewP wrote:I use Internet Explorer 6 on Windows XP Home - no SP Log On this morning.
All the best,
AndrewP
David
No log in
Moderator: Global Moderators
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DavidWW
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nelmit
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- Location: Scotland
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ninatoo
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- Location: Australia
I have been on and off all day with no problems. I use Firefox....but it HAS happened to me before, and I took nelmit's advice and used IE to get in. It worked fine.
Not that I am saying this is okay...there is obviously some sort of glitch that needs attending to.
Nina
Not that I am saying this is okay...there is obviously some sort of glitch that needs attending to.
Nina
Researching: Easton ( Renfrewshire, Dunbarton and Glasgow), Corr (Londonderry and Glasgow), Carson (Co. Down, Irvine, Ayrshire and Glasgow), Logan (Londonderry and Glasgow)
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JimM
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DavidWW
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Here's the reply from ScotlandsPeople
"This is a problem that occasionally occurs on one of the web servers
due to a memory leak. If you are unlucky and get routed to that web
server then you will not see the login box. (Note: You can actually
keep refreshing the browser page till you get another working web
server showing the box. For example I did not see the problem this
morning when I logged in and it is not one we can programmatically
monitor easily). Anyway we have a potential fix in test at the
moment. Meantime a simple restart of the web server service on the
particular server fixes the problem and that has been carried out
this morning so all is working fine now. Because we have multiple web
servers, most customers are unaware when this happens. Of course that
is probably of little consolation to those affected."
David
"This is a problem that occasionally occurs on one of the web servers
due to a memory leak. If you are unlucky and get routed to that web
server then you will not see the login box. (Note: You can actually
keep refreshing the browser page till you get another working web
server showing the box. For example I did not see the problem this
morning when I logged in and it is not one we can programmatically
monitor easily). Anyway we have a potential fix in test at the
moment. Meantime a simple restart of the web server service on the
particular server fixes the problem and that has been carried out
this morning so all is working fine now. Because we have multiple web
servers, most customers are unaware when this happens. Of course that
is probably of little consolation to those affected."
David
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ASGROOMBRIDGE
- Posts: 295
- Joined: Mon Apr 18, 2005 2:32 pm
- Location: Frome, Somerset, UK
sp
Hi Annette,
Sorry been out all day still cant get on not even using explorer,
regards,
Audrey
Sorry been out all day still cant get on not even using explorer,
regards,
Audrey
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh
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Ina
- Global Moderator
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LesleyB
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HelenSE
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- Location: South East England
NO LOG IN
I had this problem this morning but a friend suggested going back to an earlier email from SP and clicking the link - I managed to get in this way.
May not always work but if it does it's a stop gap till the site gets the problem sorted.
Helen
May not always work but if it does it's a stop gap till the site gets the problem sorted.
Helen