<<<<During a routine check of our emails, I have came across a query from you
and upon reading the answer, I believe you have been sent the wrong
information.
Your email was regarding the site unavailable message. There has been an
issue which has affected only certain criteria / labels. We are confident of
rectifying this with the next fix which we are hoping to have in place
shortly however this will not be until full testing has been completed. In the meantime, to apologies for any problems this may have caused you,
30 credits have been added to your account in order to assist you further with your research and apologise that you were not sent the correct information initially. >>>>>>
I feel good that my messages were finally answered.
Patsy