illegible certificate.

Mairi · Post by **Mairi** » Thu Dec 13, 2007 11:48 pm

A marriage certificate I paid five credits to view is almost completely illegible. I cannot go to Register House and this certificate is vital to my research. Can I do anything?

( MC James Ramsay Asher + Catherine Simpson Cameron 1927.)

Mairi

LesleyB · Post by **LesleyB** » Thu Dec 13, 2007 11:58 pm

Hi Mairi
If it is illegible due to being a poor quality image, then fill in a contact form on the SP website.
http://www.scotlandspeople.gov.uk/conte ... spx?r=1202

If it is illegible due to the registrar having atrocious handwriting, upload it to our gallery and we will see what we can transcribe!

http://talkingscot.com/forum/viewtopic.php?t=6496

Best wishes
Lesley

Mairi · Post by **Mairi** » Fri Dec 14, 2007 4:36 pm

Lesley, thank you very much for your instant reply. What a service!

Have followed the link to poor image as opposed to the 'difficult to read handwriting' one.

Hopefully someone can send me the details.

Many thanks and Merry Christmas,

Mairi

LesleyB · Post by **LesleyB** » Fri Dec 14, 2007 5:56 pm

Hi Mairi
Hope you get it sorted out. They are usually very understanding at SP.
Merry Christmas to you too!

Best wishes
Lesley

Mairi · Post by **Mairi** » Tue Dec 18, 2007 11:27 pm

Thanks Lesley. Received a very prompt reply followed by a clear rescan sent by email today and a refund of credits. Excellent service!
Mairi

LesleyB · Post by **LesleyB** » Tue Dec 18, 2007 11:43 pm

Hi Mairi
Great to hear that you were able to see a better copy. Hope you sent them Merry Christmas wishes!

Best wishes
Lesley

Post by **emanday** » Fri Dec 21, 2007 12:20 am

Hi Mairi,

SP are very good on the matter of illegible images. Their speed and efficiency in providing an alternative "view" have impressed me on more than a few occasions.