is anyone else having problems today?

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maggie
Posts: 448
Joined: Wed Apr 06, 2005 1:50 pm

is anyone else having problems today?

Post by maggie » Thu Oct 20, 2005 9:07 pm

Hello
i am having problems yet again with viewing images
and frozen screen so back again to using ctrl alt delete to get back out of it :roll: i had this problem first thing this morning and after having a few attempts eventually got to view the image i had paid to see but no such luck tonight just had a dozen tries or more :cry:
regards maggie
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DavidWW
Posts: 5057
Joined: Sat Dec 11, 2004 9:47 pm

Post by DavidWW » Thu Oct 20, 2005 9:16 pm

Maggie

Keep us posted, please, and you know what comes next ....... :shock: ....have you submitted a contact form ?

David
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maggie
Posts: 448
Joined: Wed Apr 06, 2005 1:50 pm

is any one else having problems

Post by maggie » Thu Oct 20, 2005 10:18 pm

Hello David
thanks for your message yes i have submitted a contact form
and i have also just :D
got to see the image i had paid for after countless attempts and that's without changing anything or doing anything differently it's just so frustrating to have to go through the whole process over & over again but at least i finally got there even if the cert wasn't what i was hoping it would be.kind regards maggie
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ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

re sp

Post by ASGROOMBRIDGE » Wed Oct 26, 2005 10:23 pm

Help its happening to me tonight as well, tried a dozen or so times all I get is a frozen screen

Audrey
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh
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DavidWW
Posts: 5057
Joined: Sat Dec 11, 2004 9:47 pm

Post by DavidWW » Thu Oct 27, 2005 1:09 am

It might be the case, - I'm guessing, - that the load on the site from the 1861 census release isn't helping the situation ........

David
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JacMac
Posts: 2
Joined: Tue Oct 25, 2005 9:37 pm
Location: New Jersey, USA

Frozen screen

Post by JacMac » Thu Oct 27, 2005 10:53 pm

I am also having frozen screen problems when I try to view previously paid and viewed images. Any idea when they will have the problem corrected?
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ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

re Scotland People

Post by ASGROOMBRIDGE » Thu Oct 27, 2005 10:58 pm

Hi Jacmac

Are you running windows xp, they told me I had to use Java (I really dislike it) but it did solve the problem.

Audrey
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh
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JacMac
Posts: 2
Joined: Tue Oct 25, 2005 9:37 pm
Location: New Jersey, USA

Post by JacMac » Thu Oct 27, 2005 11:30 pm

Hi Audrey

Yes, I am using Windows XP. I just don't see why I should have to change to Java when everything was working just fine prior to their adding of the 1861 Census. You would think that they would have at leasted tested the Windows software along with the other major ones that are being used by the members.
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ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

re Scotland People

Post by ASGROOMBRIDGE » Fri Oct 28, 2005 9:39 am

Hi JacMac,

Yes I agree and I really dislike Java (unless in coffee form) I have never had problems with SP before so I am not a happy bunny.

Audrey :shock: :shock: :shock:

ps Perhaps we should do what David always recomends and complain.
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh
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