RE Scotlands People

If you are having difficulty with the ScotlandsPeople site, or have answers

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ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

RE Scotlands People

Post by ASGROOMBRIDGE » Wed Oct 26, 2005 9:10 pm

Hi Everyone,

Is anyone else having problems with Scotlands people tonight. I get on log in found the name I wanted clicked everything got onto the five credits bit click that and then it freezes. Is it me :?: :?: :?: Help

Audrey
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh

StewL
Posts: 1396
Joined: Sat Dec 11, 2004 12:59 am
Location: Perth Western Australia

Post by StewL » Thu Oct 27, 2005 1:35 am

Hello Audrey

As DWW said in another post, and from what others have said, it could be caused by a flood of punters having a look at the new 1861 Census. This has just become available and according to DWW it was heavily promoted by SP. :D
Stewie

Searching for: Anderson, Balks, Barton, Courtney, Davidson, Downie, Dunlop, Edward, Flucker, Galloway, Graham, Guthrie, Higgins, Laurie, Mathieson, McLean, McLuckie, Miln, Nielson, Payne, Phillips, Porterfield, Stewart, Watson

ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

Re Scotlands People

Post by ASGROOMBRIDGE » Thu Oct 27, 2005 9:00 am

Thank you,

Just amazing how it was fine to take my money though, is'nt that always the way.

regards,
Audrey :D :D :D
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh

DavidWW
Posts: 5057
Joined: Sat Dec 11, 2004 9:47 pm

Re: Re Scotlands People

Post by DavidWW » Thu Oct 27, 2005 12:29 pm

ASGROOMBRIDGE wrote:Thank you,

Just amazing how it was fine to take my money though, is'nt that always the way.

regards,
Audrey :D :D :D
Audrey

Any problems of this nature that lead to loss of time already paid for, or credits, then please do not hesitate to submit a contact form.

Each contact form submission is registered by ScotlandonLine, and they have to report on a regular basis to GROS on progress in handling the questions and problems raise; those not solved since the last report, and so on.

I believe also that the level of their remuneration from GROS is dependent on achieving defined miminum KPIs = Key Performance Indexes, current commercial jargon for level of payment related to the achievement of various performance standards, e.g. a bag of, say, 6 KPIs, - achieve, say, 95% in all 6 and you receive 100% payment, but dip below that, and the payment is less than 100%, - maybe not by much, but by enough to make it affect profititability ....... it might also be the case that a figure of greater than, say, 95%, leads to a bonus payment!

In other words, to use "out-of-date" jargon, - "payment by results" \:D/

David

ASGROOMBRIDGE
Posts: 295
Joined: Mon Apr 18, 2005 2:32 pm
Location: Frome, Somerset, UK

re Scotland People

Post by ASGROOMBRIDGE » Thu Oct 27, 2005 9:47 pm

Hi David,

Must admit I am peeved at them,
Audrey

PS Tried to match your witch with one of mine and it would not let me boo hoo
Looking for McGowan Anderson Fleming Sommerville Waddell in Lanarkshire. Semple Murray Baird Thompson Hutchinson in Annan Dumfriesshire Baird and Hutchinson also in Kirkinner Wigtonshire and Semple family of Annan Glasgow and Edinburgh