Image Access and Other Problems

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DavidWW
Posts: 5057
Joined: Sat Dec 11, 2004 9:47 pm

Image Access and Other Problems

Post by DavidWW » Fri Dec 16, 2005 3:38 pm

There's a number of threads on the go at the moment in relation to image viewing problems, ranging from image viewer problems - ActiveX in particular, - freezing, accessing saved images, and probably one or two more xmas:confused:

Some of these derive from the recent SP ugrade, but there's a continuing number of reports of problems with ActiveX, - see Sporran's recent posts at http://talkingscot.com/forum/viewtopic. ... ht=activex



and http://talkingscot.com/forum/viewtopic. ... sc&start=0

Hello all,


behind the scenes, SP have been working on the ActiveX problem, and used as external testers two people who posted their problems here. They have identified a possible, only possible, solution that will be tested further in the very near future.

Separately, there was a very recent problem with the Java viewer, caused by a corrupt file supplied by a third party. This caused problems with the menu buttons, and has now been fixed.

Finally, thank you Dennis. I worked in technical support for many years, and as a colleague said: "People don't ring us up and say 'Everything's still fine, thank you very much'". The support people at SP will be very pleased to receive your communication.


Regards,

John

CatrionaL
Posts: 1519
Joined: Fri Dec 10, 2004 11:11 pm
Location: Scottish Borders

Post by CatrionaL » Sat Jul 08, 2006 7:42 pm

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