Installation failure with Ayrshire census CDs

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Carole
Posts: 23
Joined: Thu Jun 16, 2005 7:15 pm
Location: Macclesfield, England

Post by Carole » Thu Jul 14, 2005 11:43 pm

Bob,

Thanks for trying to solve my problem. I have installed MS Office on my home PC and my census CDs still don’t install. The heading on the error message is “Visual Basic 6.0 setup toolkit”. I definitely don’t have visual basic installed, but then I don’t have it on my work PC either. The CD should install Access Runtime, but it doesn’t get that far. I’d hoped to hear from EAFHS by now, but no luck yet.

As far as I’m aware the CDs include all Ayrshire parishes. Both CDs are searchable; both give last name, first name, age, parish and a reference number. The reference number tells you the enumeration district, book number, page and line number. The 1861 CD also gives the place of birth.

I’ve found these CDs to be very useful and well worth the money.

Carole
Researching McCabe, Tennant, Hall, Dickson, Muir...

bobj-kirk
Posts: 30
Joined: Wed Mar 16, 2005 2:49 am
Location: Yellowknife, NT, Canada

Post by bobj-kirk » Fri Jul 15, 2005 8:12 am

Janet,

Okay, instead of speculating, I went to the Microsoft Developer's web site to try and track down the problem. I found a Microsoft Knowledge Base article describing your problem exactly. The article ID is 837150 if you have anyone familiar with the Microsoft.

I am going to try to explain how to fix things because I think it may take EAFHS some time to correct this. Nevertheless, my discussion is fairly techy, and you should ask questions or seek tech help if you don't understand it.

According to Microsoft, the problem is caused because Windows XP Service Pack 2 deletes two completely unnecessary files, and then the standard Visual Basic installation process gives an error and quits because the unnecessary files are not there.

The fix Microsoft suggests in their problem writeup cannot be done by you, it has to be done by the developer. You can give the Knowledge Base article number to tech suport at EAFHS and they should be able to fix it from that, but they would have to send you an updated CD or at least an updated file.

To speed things up, I have a suggestion that may work. The problem occurs only when Service Pack 2 is installed, so if you can get someone to uninstall service pack 2, install the census CDs, and then reinstall service pack 2, I think it may work. If you do this, be sure to unplug your computer when you do it because Windows XP is very vulnerable to attack without service pack 2.

If you cannot uninstall service pack 2, it may be enough to just copy the two missing files from another computer. The files are found in the C:\Windows\System32 folder and their names are Dbmsadsn.dll and Dbmadsn.dll. They may still be on your work laptop. Just copy them to the same folder on your personal laptop and try the install again. Hopefully it will work.

Thanks for your comments on the census CDs, I think I may get them myself.

-Bob

Carole
Posts: 23
Joined: Thu Jun 16, 2005 7:15 pm
Location: Macclesfield, England

Post by Carole » Mon Jul 18, 2005 10:02 pm

\:D/ :D \:D/ :D \:D/ :D it works!

Many thanks Bob. I did try looking for the error message on the Microsoft site, but I'm absolutely hopeless with it and can never find my way round it. I checked my work laptop and it only has the dbmsadsn.dll file on it, so on my own PC, all I did was copy another file in the same folder and rename it as dbmsadsn.dll. I then managed to successfully install the census CDs.


Many thanks again,

Carole
Researching McCabe, Tennant, Hall, Dickson, Muir...